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Frequently Asked Questions

I have purchased customised tablecloths, but I have changed my mind or they are not up to my expectations, can I return them?

Answer

As all our items are custom-made for each invididual customer and order, unfortunately we cannot accept returns for changes of mind or not meeting customers' expectations.

With regards to the latter point above, we strongly recommend customers to request our free colour swatches before placing any order, so you can see what our fabrics look and feel like before you finalise your order with us.
We send out colour swatches of the same fabrics we use for making our tablecloths and napkins, and upon request we can also send a small napkin as a sample so you can see the overlock finish we produce. This way you will have a clear picture of what your items will look and feel like before you place your order, so you have clear knowledge of what to expect.
 

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